Free shipping and returns: what 39 apparel and fashion stores offer

• We read each store's homepage and its shipping and returns pages once, in November 2026, and recorded what it offers for standard shipping to the United States.
• Offers only for members, subscribers, first orders, discount codes or a limited-time sale don't count as a store's free-shipping minimum.
• Every figure comes with the store's own wording, and anything we couldn't match to it was left out.
• Stores that block automated visits, or whose pages only work in a full browser, were skipped rather than worked around.
• The stores are established direct-to-consumer brands, so the figures describe them rather than very small or brand-new shops.

How unclear cases were handled

• One page, several countries: glossier.com lists its free-shipping minimum for about fifteen countries. Only the US one ($40+) was counted.
• Offers for some shoppers only: free shipping for members, subscribers, first orders or with a code isn't counted as the store's minimum.
• Amounts written differently: "25 USD", "$25.00" and "$2,000" are all read as amounts, and a window given in months is converted to days.
• Returns: a window for refunds counts; one for exchanges only doesn't. Returns count as free only when the page says so: a "prepaid label" alone isn't enough, since its cost can come out of the refund.
• Food and drink returns are left out: food usually can't be returned, and the windows these stores state are for equipment.
• A figure we couldn't match to the store's own wording was left out rather than guessed. That's why some stores show "Not clear" or "Not stated".

Couldn't be used (8): cariuma.com (no shipping or returns terms found), frankandoak.com (could not be read), hillhousehome.com (could not be read), naadam.co (could not be read), trueclassictees.com (needs a full browser), unboundmerino.com (could not be read), wearpact.com (needs a full browser), westernrise.com (needs a full browser).

"Not clear" and "Not stated" mean the store's pages didn't say it plainly enough to count. Stores change their terms: each figure is as the store's page showed it when we checked.